Press release : An award for Watchdoc

Here is our press release issued on Tuesday, September 24th

Watchdoc, Doxense's print management software, wins a 2024 Pick Award from Keypoint Intelligence for its Watchdoc V6 version.

Lille, September 24, 2024. Doxense, a Lille-based software publisher specializing in print and scan management since 2005, supports over 2 million users with its Watchdoc print management solution, catering to both private companies and public organizations. Today, Doxense is proud to announce that Watchdoc has just won a Pick Award from the Buyers Lab (BLI) of Keypoint Intelligence, recognizing the quality of the latest version, Watchdoc V6.

Building on its expertise in the print market, Doxense launched its own print management software, Watchdoc, in 1998. This solution incorporates all the technological and functional components professionals need to overcome the challenges they face in printing. Among other features, Watchdoc emphasizes automation to save time for its users. It also helps them reduce financial expenses and energy consumption, all while ensuring maximum security.

An international recognition of excellence

The Keypoint award is a highly sought-after international recognition in the print and document management solutions industry. Keypoint Intelligence is a renowned organization that evaluates products rigorously and independently. The winners are selected based on comprehensive testing, including criteria such as security, reliability, energy efficiency, ergonomics, and ease of use.

Receiving this award for Watchdoc V6 is a great recognition of Doxense's commitment to innovation and customer satisfaction.

The reasons why Watchdoc V6 earned the Keypoint Intelligence Award

Multi-vendor fleets across multiple sites:

Watchdoc is compatible with the majority of manufacturers and can be deployed on any copier, regardless of location. Thanks to centralized multi-site management, administrators can easily oversee all sites, simplifying deployments.

Document security and secure printing:

Watchdoc secures print workflows with end-to-end encryption and driver signing. The solution is GDPR-compliant and protects documents and their confidentiality through release-by-authentication. It also ensures high availability of documents and infrastructure to provide constant and secure access to print jobs.

Highly accurate monitoring and usage analysis tools:

To optimize print fleet management, Watchdoc allows for the monitoring of usage and infrastructure, generating statistics and decision-making reports. This enables the implementation of a tailored print policy, simplifying fleet management for IT departments.

Promoting a culture of sustainability with environmental statistics:

Users can view their environmental impact directly from their user interfaces. Customized reports on the company's printing consumption can also be created and shared to raise awareness among users. These innovations helped Watchdoc stand out in BLI evaluations, particularly in terms of ease of use, which is the most critical factor for companies of all sizes.

About Doxense :

Founded in 2005, Doxense is a leading French publisher of print and scan management solutions, both in France and internationally. Based in Lille (Hauts-de-France), the company is led by Giovanni Giusti as President, Vincent Lemaire as CEO, and a team of 36 employees. Doxense supports large enterprises in addressing the complex challenges of print management with solutions that combine economic performance, security, and sustainability.

Doxense offers two flagship software solutions: Watchdoc and Focalist. Watchdoc, dedicated to print and scan management, is used by over 2 million users. Focalist is designed for managing print fleets, with 37,000 devices under management.

Doxense serves a diverse range of clients, from large public sector accounts (hospitals, local authorities) to major private sector clients (such as Orange, Auchan, and Metro).

Doxense software is distributed through a strong network of over 60 partners, primarily renowned manufacturers such as Konica Minolta, Kyocera, Ricoh, and others.

One of Doxense's strengths lies in its mastery of the printing ecosystems, from the initial project planning and management to deployment within sometimes highly complex environments.

Doxense's technologies and expertise are built on three pillars: providing relevant and sustainable functionalities that address organizational challenges, ensuring that the data collected and reported is accurate, and placing security at the heart of every innovation.

Presse contact :
Elisabeth Hutin-Baillot

Print Management Policy: what is it?

In today's digital world, where electronic communication predominates, it's easy to forget the environmental impact of print management processes.

However, controlling printing within your business and encouraging the adoption of more sensible practices can play a vital role in reducing costs, carbon footprints and the inefficient use of resources.

In this article, we'll look at what a print management policy is and why it's important for businesses.

What is a print management policy?

This is a set of rules, guidelines and procedures established within an organisation to manage the use of printers and photocopiers. It aims to optimise printing efficiency, reduce costs and minimise the environmental impact associated with these activities.

What is it for?

There are many advantages. Here are some of the main ones:

Cost reduction

One of the main reasons why organisations adopt a print management policy is to control their print investment. Excessive and unnecessary printing can lead to unnecessary expenditure on paper supplies, ink cartridges and equipment maintenance. A well-defined policy can set limits on the number of prints allowed, encourage double-sided printing and promote black and white rather than colour printing where possible. By controlling these aspects, companies can make substantial savings.

Preserving resources :

The print management policy also aims to preserve natural resources and reduce environmental impact. Like any industrial activity, paper production has a significant impact on the environment (cutting down trees, consuming energy to produce and transport paper, and producing polluting waste). By adopting sensible printing practices, organisations can help to protect the environment.

Increased safety :

A print management policy can also play an important role in strengthening the security of sensitive information. By controlling access to printers and implementing security procedures, organisations can reduce the risk of confidential data leaks. For example, using access codes or badges to release documents directly from the multifunction printer prevents them from being retrieved by the wrong person. These methods also help to limit the number of unrecovered or accidental printouts, thereby reducing waste.

Raising employee awareness:

A print management policy also provides an opportunity to raise employee awareness of the importance of using resources responsibly. By establishing clear guidelines and communicating the benefits, companies can raise awareness and encourage a culture of environmental responsibility among employees.

In a nutshell

Implementing a print management policy is essential for businesses looking to maximise efficiency, reduce costs and minimise their impact on the environment. By taking steps to control and rationalise printer use, organisations can make significant savings while promoting a sustainable approach to printing.

It also helps to create a responsible corporate culture, where conserving resources and reducing the carbon footprint are priorities.

Let's not forget that adopting environmentally-friendly practices contributes to a more sustainable and responsible future for all.

Would you like to find out more?

The Doxense teams can help you to study and implement your printing policy.

Initially, we can carry out an audit to study your organisation and usage.
Then we will identify the levers and validate the hypotheses with a savings calculator.
Finally, we will suggest the printing policy best suited to your needs.

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Would you like to add to or comment on this article?

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Find out more about Watchdoc

Print, breathe: find out how Watchdoc can help you simplify your print management while reducing your environmental impact.

Watchdoc is a print management solution that enables businesses to simplify, secure and regulate their operations. Using environmental data and print policies, businesses can change user behaviour and encourage eco-responsible printing habits.

Go to the website

Case study: Optimization of a French city hall’s printing fleet

A major French city hall embarked on a project to revamp the management of its printing and scanning fleet. This project, focused on efficiency and sustainability, aimed to implement an optimized printing policy while improving internal processes. To bring this initiative to life, the city hall turned to Doxense, whose Watchdoc solution proved to be particularly well-suited.

Context and objectives

The project was built around several key objectives:

Reduce environmental impact as part of a Corporate Social Responsibility (CSR) strategy.
Optimize the use of the equipment fleet to improve efficiency
Control the costs associated with printing services.

Before Doxense's intervention, the city hall managed a printing fleet consisting of:

18,000 local printers
4,200 multifunction systems

All spread across 2,957 sites, serving a total of 55,000 employees.

An analysis conducted in 2017 revealed an average consumption of 2,495 pages per month, with 28% in color, highlighting the need for more rigorous management and resource rationalization.

Project implementation

The project was carried out in several phases, each crucial to achieving the set objectives.

Year 1: Usage Analysis

- Doxense first deployed the Watchdoc agent to collect usage data, along with the Focalist tool to inventory the fleet and measure print volumes.
- A Watchdoc print server was set up, accompanied by a Proof of Concept (POC) to test a secure printing service.

Year 3: Implementation of the Print Management Policy

The city hall adopted a print policy with key measures:
- Limiting color printing
- Securing new copiers
- Default duplex and black-and-white printing
- Connecting all devices to the network
- Implementing a single print queue for all copiers in the city.

Year 5: Enhancement of the Print Policy

The print policy was adapted to the evolving needs of various departments. The focus was on the continuous improvement of service quality and the introduction of new services to facilitate the use of printing and scanning equipment.

Year 2: Deployment of Watchdoc

- The Watchdoc solution was deployed on a large scale, preceded by training for support teams.
- A change management program was implemented to ensure the gradual adoption of new technologies.
- The equipment was secured through Watchdoc, and the collected data was analyzed to refine the strategy.

Year 4: Reporting and Architecture Improvement

A report was prepared for management to communicate the results achieved and printing usage by department. Additionally, the printing architecture was optimized to ensure high availability of the equipment.

Les avantages de la gestion des impressions

Assessment and Results

The results of this project were overwhelmingly positive, with a significant reduction in environmental impact: approximately 2,000 trees saved annually thanks to the reduction in print volume.

Improvement in service quality:

Printing can now be done from mobile devices.
Document security has been implemented.
Access to printing equipment has become simpler and more intuitive.
The availability of printing services has been enhanced.

Key figures:

2 000

Trees saved

19 %

Reduction in total print volume

52 %

Reduction in color printing

40 %

Decrease in the number of local printers

This project enabled the city hall to achieve its sustainability goals while optimizing resources and improving the quality of services provided to its staff. This exemplary initiative could serve as a model for other municipalities looking to follow a similar path.

When printing mobility goes hand in hand with productivity

When it comes to printing, today's businesses are looking for practicality. It has to be simple, fast and secure. That's why software publishers like Doxense are seeking to develop practical solutions for teams.

In this article, we're going to focus on mobility and remote site management. Specifically, if you have several sites, what could be better for your teams than to be able to go anywhere, with a single application that automatically detects nearby printers so they can print their documents with a single click?

That's what we explain in this article dedicated to mobile printing. After that, you'll have all the keys you need to unleash your teams' productivity.

What are the benefits of mobile printing?

First things first... What is mobile printing?

Mobile printing means being able to print wherever I am (whatever equipment I have at my disposal). This type of printing has a number of advantages that make it a practical and effective solution for professional use.

What are the advantages of mobile printing?

Flexibility and mobility

Remote printing: you can print documents wherever you are, even if your printer is in another office.
Printing on the move: useful for professionals working outside the office, such as sales staff, who can print documents as they travel to different company sites.
No need for a computer: printing can be done directly from a smartphone or tablet, eliminating the need for a computer.

Time saving

Speed: mobile printing lets you print important documents instantly without having to transfer files between different devices.
Fewer physical connections: no need to physically connect cables between mobile devices and printers.
Reactivity: you can respond quickly to urgent printing needs without having to return to an office or workstation.

Security

Secure printing: some printing solutions, such as Watchdoc, offer advanced security options, such as user authentication. This ensures that it is the person printing who actually retrieves the document, thereby guaranteeing data confidentiality.

Saving resources

Reduced paper waste: with the ability to preview and print only what is needed, paper and ink waste is reduced.
Efficient management: businesses can better manage their printing resources and reduce the costs associated with unnecessary printing.

High document availability

Definition: High availability (or HA) refers to the ability of a system to be operational and accessible most of the time. In other words, it is the guarantee that the system or device will operate almost all the time without interruptions.

100% available: the document is always available, even if all the servers go down, thanks to direct printing.

In short, mobile printing offers a host of advantages that facilitate and optimise the printing process, meeting the needs of modern users for speed, mobility and efficiency. But that's not all! Automated location management can save you a huge amount of time, which is what we'll be looking at next.

Location management: a prerequisite

What is a location?

In the world of printing, a location is a label belonging to a structured list of geographical sites. It is used to physically locate elements of the print fleet (print peripherals, servers, queues, users, etc.). A location can be of the Country, Region, Department, District, Town and Site (or Agency) type.

When implementing a print management solution, it is possible to automate location management.

First of all, you need to define and create the locations manually via the settings, then you can automatically detect the user's location. This means you can print anywhere, without having to install the chosen device - a revolution for users!

Watchdoc : libération sécurisée des impressions

What are the benefits of automating location management?

The benefits are numerous and serve the interests of both administrators and users.

On the directors' side :

Save time and increase efficiency

Automated location management significantly reduces the time spent manually managing print devices. Administrators no longer need to configure each printer individually for each user. Printers can be added, updated or deleted from a single centralised control point.

Cost reduction

By reducing manual intervention, businesses can cut the costs associated with managing printing peripherals. Less time spent on configuration and maintenance means lower operational costs.

On the user side:

Flexibility and Mobility

With automated location management, users can print from anywhere without having to configure the printers themselves. This is particularly advantageous for companies with multiple sites or for employees working remotely or on the move. They can access any printer in the organisation without geographical constraints.

Clearly, if your company has multiple sites and is equipped with a print management solution like Watchdoc, users won't have to set anything up if they travel a lot. They'll be able to print easily and without any headaches.

Finally...

Mobility and print management are major assets for optimising your company's productivity. With mobile printing, your teams gain in flexibility, responsiveness and security, enabling them to work more efficiently and dynamically, wherever they are. What's more, automated location management greatly simplifies the task of administrators and gives users more freedom to print wherever they are.

By integrating solutions like Watchdoc, not only do you benefit from mobility and automated management, but you also ensure the high availability of your printing system. This ensures that your teams can always count on a reliable, high-performance printing infrastructure, minimising interruptions and maximising their productivity.

So unleash the productivity of your business by adopting advanced printing solutions that combine practicality, security and high availability. Don't wait any longer to transform your printing processes and give your teams the tools they need to excel.

Would you like to meet us ?

Would you like more information about our Watchdoc?

Request a demo

Expert opinion : coTer 2024

How can IT teams be freed from the constraints of print management?

We released a press release on June 18th, here it is:

Lille, June 18, 2024.

Doxense, the leading French software publisher for print and scan management, understands better than anyone the challenges organizations face in managing printing. The company offers a solution, Watchdoc, that provides time savings, security, cost reduction, and a lower carbon footprint. Aurélien Mathelot, a salesperson at Doxense, shares his expertise on the matter.

Invited to speak at the coTer numérique, which took place on June 4 and 5, 2024, in La Rochelle, Doxense generated great interest among professionals with its workshop "Free Your IT Teams from Printing Management Constraints." This was an opportunity to highlight major issues in print management that affect various roles:

The time spent by the IT department on print management;
The lack of security, with 61% of organizations reporting security breaches related to print management (according to Quocirca, an analysis and research company);
Cloud print management, towards which 73% of organizations wish to evolve, but only 8% have adopted due to various constraints;
Sustainability, increasingly concerning, as even today, 20% of prints are never read, and 15% are discarded after the first reading.

These are all major issues addressed by Doxense, whose solutions, such as Watchdoc, offer the ability to automate recurring tasks and print policy recommendations, ensure system performance and security, and reduce the environmental impact of organizations.

A COMPLETE SOLUTION TO OPTIMIZE PRINT MANAGEMENT

Drawing on its market expertise, Doxense launched its own print management software, Watchdoc, in 1998. This solution, with its newly released version 6.1, integrates all the technological and functional components professionals need to overcome print management challenges. Among other features, Watchdoc emphasizes automation to save time for its users. For example, the receipt of statistics related to print equipment can be automated, allowing for incident anticipation and preventing downtime.

Watchdoc also addresses other essential issues, particularly security. User workstations can be secured through authentication and protocols used to encrypt the print chain end-to-end. In terms of cloud hosting, Doxense develops a hybrid architecture, offering organizations more flexibility, performance, and security. On the environmental front, Doxense uniquely provides a simulator to identify savings that could be achieved based on the application of specific print policies, based on organizational statistics.

CONCRETE BENEFITS FOR ORGANIZATIONS

Already deployed to over 2 million French users, Watchdoc has attracted organizations across all sectors, including public entities, which make up a little over half of Doxense's clients. Among them, the Lille-based company supports a major French metropolis, which in 4 years reduced its total print volume by 19%, and even halved its color print volume!

Meanwhile, users have also been offered more services: secure print release, printing from mobile phones or home, mail-to-print setup, enhanced security (even without VPN), etc. This further optimizes print management... while benefiting the planet, as the project led by the community has prevented the cutting down of 2,000 trees annually.

About Doxense:

Founded in 2005, Doxense is a leading French publisher of print and scan management solutions, in France and internationally. The company, based in Lille (Hauts-de-France), is chaired by Giovanni Giusti, managed by Vincent Lemaire, and driven by a team of 36 employees. It helps large companies face the complex challenges of print management with solutions combining economic performance, security, and sustainability.

Doxense offers two reference software products: Watchdoc and Focalist. Watchdoc, dedicated to print and scan management, is used by over 2 million users. Focalist is intended for print fleet management with 37,000 managed devices.

Doxense serves a diverse range of clients, from large public accounts (hospitals, communities) to large private accounts (such as Orange, Auchan, Metro). Doxense's software is distributed through a solid network of over 60 partners, mainly renowned manufacturers like Konica Minolta, Kyocera, Ricoh, etc.

One of Doxense's strengths lies in mastering print ecosystems, from the initial project planning and management to deployment within sometimes very complex environments. Doxense's technologies and expertise rest on three pillars: providing relevant and sustainable functionalities addressing organizational challenges, ensuring the accuracy of collected and reported data, and placing security at the center of all innovation.

Press Contact:
Elisabeth Hutin-Baillot
06 95 64 27 21
elisabeth.hutin-baillot@ace-rp.com

Update V6.1

What's new with V6.1

Watchdoc version 6.1 will enhance flexibility in customizing the user interface, automating deployments, and improving security and precision in your printing policy.

Discover the key features below and download the detailed release notes at the bottom of the page.

Administration

Save time!

Centralization of Server Management
Easily deploy from your master to all servers by replicating rights and settings seamlessly. Need to perform an update? Simply download it from the supervision console and propagate it across all your servers.

Automation of High Availability
In the event of server failure, automatic fallback to direct printing is offered to the user.

Color Printing Authorization
This new rule enhances the efficiency of your printing policy. Print jobs are systematically sent in black and white and duplex, and the user has the option to change this if desired.

User experience

Watchdoc continues its transformation!

Now it's the administration console's turn for a makeover. You can also customize the user interface of the Watchdoc Print Client.

New Administration Interface
The home screen has evolved with new icons organized by color for better readability.

Customization of WPC
The user interface adapts to your image and needs. You can choose the information to display, add your logo, and customize colors and images.

Enhanced High Availability Management
From the WPC interface, in case of server unavailability, the user can choose to print directly or wait for the service to be restored.

Security

Version 6.1 strengthens the security of Watchdoc.

Among the many enhancements, you benefit from driver compliance validation to the WHQL certificate during their installation. An update of the JQuery components is also integrated.

Download the "New features" document

You can download the brochure of the new features of Watchdoc V6.1 here.

Download the document

Carbon footprint 2023

What is a carbon footprint?

The Bilan Carbone is a diagnostic tool that measures a company's impact on the environment, and in particular on the climate. It is an exhaustive snapshot of greenhouse gas emissions over a given, fixed period, covering all direct and indirect emissions generated by a company's activities. This methodology is governed by the ABC and GHG Protocol standards, and is certified.

We chose the "HelloCarbo" platform to carry out our carbon assessment, and it went very well indeed!

We've got our balance sheet!

Far from being an end in itself, this carbon footprint is nonetheless a good first step in our environmental strategy. It has enabled us to pinpoint the areas in which we need to make the most progress.

Most of our employees were involved, in one way or another, in carrying out this carbon audit.

We now know that, on average, an employee consumes 5.4 tCO2 and that our main efforts will have to focus on travel. For the rest, our consumption is quite encouraging if we compare ourselves with companies of the same size.

Once we've understood the balance sheet, we'll move on to the reduction phase, which is the most important! We're going to define a trajectory to follow over the next few years, and receive our tailor-made reduction action plan from Carbo.

If you would like to find out more about our approach, please do not hesitate to contact us via our contact form below:

Press release Watchdoc V6

Thursday, February 15th, we released a press release. Here it is

Doxense unveils Watchdoc V6 :

A major update to break free from document management constraints and promote eco-responsible printing practices.

15022024 - Lille - Doxense, the leading French publisher of printing and scanning management software, providing solutions to large public or private accounts through manufacturer partners, announces the launch of the new version of Watchdoc, a benchmark solution for print management. Watchdoc version 6 represents a significant advancement in print management, greatly reducing constraints for administrators and users, enabling more mobility, and simplifying the management of remote sites. Furthermore, Watchdoc V6 continues its initial goal: to assist organizations in implementing more responsible and sustainable printing policies.

Watchdoc, the iconic printing solution

Established in 1998, Watchdoc is a print management software that enables businesses to simplify, secure, and regulate their operations. Through environmental data and print policies, companies can modify user behavior and encourage eco-responsible habits. Adopted by over 2 million users in France to date, the software is recognized for two specific features:

Proactive and Predictive Cost Management. The software allows advanced and predictive management of printing costs with its comprehensive features: detailed tracking of print fleet usage, in-depth accounting, improved budget control, and strategic management of print policies, whether recommended or enforced. Statistical analyses and personalized reports support more informed decision-making.

Waste Reduction. The software rethinks printer usage to minimize or even eliminate waste through the implementation of print rules.

The flagship innovation of Watchdoc V6: the 'Watchdoc Print Client' module

The major innovation of Watchdoc V6 resides in its 'Watchdoc Print Client' (WPC) module, installed on the end user's workstation. This module simplifies access to printing tasks: easily deployable thanks to the technical infrastructure it relies on, WPC facilitates the recognition of available printing devices in a predefined location, and consequently, enables printing from workstations integrated into this environment.

Print anywhere, anytime, and instantly.

High availability of documents and mobility - The user no longer needs to wonder which printer to send their document to or worry about device installation: a universal and secure print queue is automatically installed.

Mobility - Watchdoc Print Client automatically determines the user's location to redirect prints and allows them to release their document on the nearest printer.

For administrators, a significant simplification of installations.

Spending hours installing printers on hundreds of user workstations across different sites and having to start over whenever a new printer arrives: that's over!

A major simplification of installation (with WPC)
The software installation provides administrators with a significant time-saving. Once deployed on user workstations, whether under Windows or Chrome OS, the WPC client takes care of the entire printing process.

Streamlined management of locations and remote sites
Locations allow for the management of the location of printing devices, users, and servers. Ideal for simplifying management in a multi-site context.

Automatic deployment of drivers and multifunction devices
As soon as a new Watchdoc server joins the domain, it automatically receives the drivers. Once the models are configured, mass deployments can take place and automate deployments on new multifunction devices.

Enhanced security
Users authenticate securely using different methods (based on the directory): Entra ID (Azure AD), Active Directory, LDAP, guest accounts. The spool transfer to the nearest Watchdoc instance is secured by a certificate and encrypted.

A fresh look for the supervision console
In addition to technical innovations, Watchdoc version 6 has received a makeover: from the authentication page to the menu interfaces of the supervision console, interaction with the software is more engaging and user-friendly.

Vincent Lemaire, CEO of Doxense, declares, "Watchdoc V6 represents a major advancement in printer fleet management towards more conscious print management and sustainable print policies. On a daily basis, the new version of our software significantly lightens administrative burdens related to document management and provides considerable time savings for administrators and users. Thus, organizations can refocus on their core activities."

About

Doxense Mastering the challenges of Printing

Founded in 2005, Doxense is a major French publisher of print and scanning management solutions, both in France and internationally. The company, based in Lille (Hauts-de-France), chaired by Giovanni Giusti, led by Vincent Lemaire, and driven by a team of 36 collaborators, helps large enterprises face the complex challenges of print management with solutions combining economic performance, security, and sustainable development.

Doxense offers two reference software: Watchdoc and Focalist. Watchdoc, dedicated to print and scanning management, is used by over 2 million users. Focalist is intended for print fleet management with 37,000 managed devices.

Doxense serves a varied clientele, from large public entities (hospitals, municipalities) to private enterprises (such as Orange, Auchan, Metro).

Doxense software is distributed through a strong network of over 60 partners, mainly renowned manufacturers such as Konica Minolta, Kyocera, Ricoh, etc.

One of Doxense's strengths lies in mastering print ecosystems, from the initial project ideation and management to deployment in sometimes very complex environments.

Doxense's technologies and expertise are based on three pillars: providing relevant and sustainable features that address organizational challenges, ensuring that collected and reported data are accurate, and placing security at the center of all innovation.

Doxsa allies with Open Bee

Press Release from Doxsa

Lille and Annecy, December 14, 2023

New collaboration in the document market. On November 30, 2023, Doxsa sold its stake to Sages Informatique. Doxsa has partnered with Open Bee to build a lasting collaboration in the document market.

About Open Bee

Based in Annecy and founded by Marc Balleydier, Open Bee emerged with the aim of providing SMEs and organizations across various sectors with software solutions for information management, eliminating the use of paper in favor of digital communication. The technology developed by Open Bee draws inspiration from the systematic and collective functioning of a beehive, reflected in its bee-shaped logo. Through multiple channels, information is gathered and centralized in a single point, where automated processes handle sorting, categorizing, processing, validating, sharing, signing, all in a secure manner in compliance with ISO 27001 and GDPR standards.

In 2004, the Open Bee brand was established, and the first solution was launched in the French market, allowing users to index and classify scanned paper documents directly from the touchscreen of a multifunction device. In 2008, the company Open Bee was founded, along with its comprehensive platform for electronic document management and process automation, now incorporating over 500 features. Open Bee caters to a diverse range of clients, adapting to various needs from SMEs to large enterprises, both in France and internationally. The global Open Bee platform is available in 12 languages and boasts a team of around a hundred dedicated collaborators supporting a network of distributor partners, serving over 250,000 users.

About Doxense

Founded in 2005, Doxense is a major French publisher of print and scanning management solutions, both in France and internationally. The company, based in Lille, and led by President Giovanni Giusti, Managing Director Vincent Lemaire, and a team of 36 employees, supports large enterprises in addressing the complex challenges of print management with solutions that combine economic performance, security, and sustainability.

Doxense offers two flagship software products: Watchdoc and Focalist. Watchdoc, dedicated to print and scanning management, is used by over 2 million users.

Focalist is designed for print fleet management, overseeing 37,000 managed devices.

Doxense serves a diverse range of clients, from major public entities (hospitals, local authorities) to private corporations (Orange, Auchan, Metro).

Doxense's software is distributed through a robust network of over 60 partners, primarily well-known manufacturers such as Konica Minolta, Kyocera, Ricoh, etc.

One of Doxense's strengths lies in mastering print ecosystems, from the initial project conception and management to deployment within sometimes highly complex environments.

Doxense's technologies and expertise are based on three pillars: providing relevant and sustainable features that address organizational challenges, ensuring that collected and reported data is accurate, and placing security at the core of every innovation.

Secure printing: why secure your printing systems?

Print management refers to the set of strategies, processes, and technologies implemented to oversee and control the entire printing process within a company.

It represents a security challenge for businesses for several reasons:

Data security: Companies handle and print a significant amount of sensitive documents, such as financial reports, customer information, strategic data, etc. The security of this information is crucial, and poor print management potentially exposes this data to risks of leakage or hacking.

Infrastructure complexity: In many companies, printing infrastructures are often intricate, encompassing various types of printers, scanners, and devices connected to a network. Coordinated and secure management of these devices can prove challenging.

Awareness and user control: Employees may print sensitive documents without being fully aware of the security risks associated with printing. It can therefore be challenging to determine appropriate control.

Print fleet management: In large enterprises, managing printers scattered across different departments or sites can be challenging. The challenge is to successfully achieve centralized and effective management of these print fleets.

Did you know that 61% of organizations have experienced a security breach related to printing? Yet, only 38% have implemented a secure print management system.*

To address these issues, Doxense offers its software Watchdoc, a secure print management solution. In this article, we will discuss the various benefits associated with securing print servers in the enterprise.

*According to Print Security 2023 de Quocirca

The challenge of print security

Poor print management can indeed challenge security within your company. It is often overlooked, making users vulnerable to cyber-attacks and leaks of sensitive data. Cybercriminals are aware of this vulnerability and increasingly target printers to access companies' confidential data. One notable example is the Print Nightmare, a Microsoft flaw that allowed a hacker to execute code remotely on a target machine.

Moreover, 80% of computer security issues stem from internal human failure related to procedural or usage problems, according to CNIL.

Therefore, it is crucial to implement print management software to ensure the protection of these sensitive data.

How does our software work?

Our Watchdoc software ensures the security of your printing at every level!

Securing user stations

It is quite logical to ensure that users only have access to their own documents and the various printing resources assigned to them.
To achieve this, Watchdoc operates in two ways:

Directly on user workstations: thanks to our Watchdoc Print Client platform (available on Windows, Chrome, and Android), which retrieves the authenticated user's account with Google or Microsoft Azure AD, allowing the declaration of printed documents in the company directory.
On print servers: by analyzing files from print queues (also known as spool files).

Furthermore, we employ a secure driver deployment system (certified by Microsoft), thus assuring our users that the publisher is verified.

Securing servers

By default, files from print queues are not encrypted. Anyone with access to the server can thus access the content of these documents. Watchdoc addresses this issue by encrypting spool files. It also allows configuring the visibility of print queues and restricting their rights, such as access to color printing, scanning, etc.

Securing printing resources

Originally, multifunction copiers are secured by a single administrator account. All users, therefore, utilize the same anonymous access.

Each user must obtain personal access to prevent the viewing of printed and scanned documents by others.

To meet this need, the Watchdoc solution allows deploying the Watchdoc Embedded Solution (WES) module on multifunction devices. It secures access to the copier, requiring users to authenticate via code or badge to access their personal space.

Securing software

The administration interface is accessible remotely with Watchdoc, thanks to the secure integration of Active Directory, Azure AD, and LDAP directories.

Our software complies with GDPR, adhering to the principles and obligations outlined in this European regulation regarding the protection of personal data. In the context of an on-premise solution, the software allows any user to exercise their right to erasure (also known as the 'right to be forgotten'). The Watchdoc solution enables the anonymization of users' personal data, allowing the retention of statistics while respecting GDPR. Watchdoc allows you to finely manage access rights, including user management, print queue administration, quota management, access to statistics, or document preview.

Securing your company's printing

Is your company compatible with our print management software? There's a high likelihood that it is!

Indeed, we collaborate with large companies in both the private and public sectors. For this reason, Watchdoc has been designed to handle a large number of users and copiers.

Furthermore, it is essential for our clients to use our software with all their multifunction devices; therefore, we have ensured that Watchdoc is compatible with multiple brands.

As discussed earlier, the use of a secure print management solution within a company helps protect its data from printed and scanned documents. It is therefore crucial to ensure the protection of personal information.

And what if you, too, chose to protect the sensitive data of your company?

To learn more about Watchdoc and the various measures in place to secure user printing, we invite you to download our whitepaper.

Download our white paper about security of printing systems.

Meet us?

Do you want more information about our Watchdoc?

Request a demo

Focalist, once again honored by Keypoint Intelligence.

Our flagship solution, Focalist, has received a prestigious Buyers Lab (BLI) Pick Award from Keypoint Intelligence for the second time. Keypoint Intelligence is the world's leading independent provider of testing services and analytical information in the document imaging industry, representing the most reliable resource in the sector. This award was granted by Buyers Lab, an advanced testing laboratory in the field of digital imaging equipment, entirely independent in the testing process and in its subsequent reports.

The Focalist solution

Focalist, do you not know it yet?

Focalist, a cloud-hosted solution, allows you to manage the entirety of your printing systems (printers and multifunction systems). From managing the installed base to system availability and costs, everything is accessible through a particularly advanced single web interface.

The key advantages of Focalist:

Increase the availability of the printing fleet and user satisfaction.
Reduce usage costs by finely managing consumables.
Optimize the fleet by tracking the actual usage of devices and their options.
Manage devices via USB

The Keypoint Intelligence laboratory

It is a global company providing data and business intelligence for the digital printing and imaging industry.

It is the international reference for independent evaluation of software, equipment, and services related to document processing. The awards conferred by Keypoint Intelligence result from rigorous testing and in-depth research.

Here is the analysis from Keypoint Intelligence.

Keypoint Intelligence confirms the excellence of Focalist for 2024.

Focalist, an all-in-one solution for proactive and automated management of multi-brand printing fleets, simplifies and optimizes the administration of equipment and consumables. Its key features allow for cost optimization through intelligent consumables ordering and targeted maintenance alerts. Operational dashboards provide in-depth knowledge of the printing fleet through automatic inventories, as well as detailed and customized reports, ensuring optimal print management and significant expense reduction.

Keypoint Intelligence has recognized the innovative capabilities of Focalist:

Proactive service, a significant source of time savings and user satisfaction.
Remote monitoring and management of the printing fleet, limiting costly on-site visits and providing Managed Print Services (MPS) providers with real-time access to information about their clients' environments.
An exceptional interface that allows, at a glance, access to usage statistics, consumption levels, and device status.

The word from Vincent Lemaire, CEO of Doxense

"The Doxense team is particularly proud to receive a Pick Award from Keypoint Intelligence for our Focalist software. This award, added to the one received in 2022, once again recognizes the excellence of Focalist, certified by an undisputed authority such as Keypoint. This accolade also highlights the ongoing efforts and ingenuity of the Doxense team, committed for nearly two decades to placing economic performance, security, and sustainability at the core of our print and scan management solutions, serving organizations."

To access our press release.

Read the press release

Watchdoc V6 : New Features

New V6 features

After several months of beta testing, Watchdoc V6 is now available.

Cette version ouvre la voie à une multitude de nouvelles fonctionnalités, offrant des performances accrues tout en réduisant la charge de travail des administrateurs système et du personnel de l'entreprise.

Deployment, mobility and security are the main benefits of this new version.

So what's new?

A new module : Watchdoc Print Client (WPC)

As well as saving administrators precious time when setting up copiers, this new interface allows employees to print wherever and whenever they want.

It is also now easier for users to access data relating to their environmental impact and their PUK code.

Access the documentation

A modification of Plug and Print (PnP)

No more endless printer installations on users' workstations, which have to be repeated each time a new printer arrives!
The changes to PnP concern location management, automatic driver deployment and driver signatures.

Access the documentation

A makeover for the supervision console

As well as the new technical features, Watchdoc V6 also offers some visual changes. The supervision console and authentication page have been redesigned for the occasion!

Access the documentation

Download the "New features" sheet

Here you can download the Watchdoc V6 new features brochure.

Download the sheet

BFMTV is talking about us

To reduce their environmental impact, businesses can no longer afford to ignore the need for effective print management.

Doxense is a leading provider of printing and scanning software solutions that help businesses reduce the economic and environmental costs and constraints associated with printing. Millions of people use Doxense solutions, with an average reduction of 20% in print-related waste.

Meet Vincent Lemaire, Managing Director, and Grégoire Massy, Marketing and Communications Manager.

Watchdoc software, a benchmark in its market

With 20 years' experience and development behind it, Watchdoc meets the print and scan management needs of large companies in both the private and public sectors. It is distributed via a network of partners to provide the most comprehensive and appropriate response, whether in terms of software, hardware or service. As a "multi-brand" software, it works regardless of the type of hardware used, and adapts to the company's IT environment.

The software, developed and supported in France, "frees companies from the constraints associated with print management, while reducing their environmental impact". It also responds to the needs for security, saving time and simplifying access to documents.

Understanding: the key to taking action and reducing waste

Watchdoc is a tool for managing printing and scanning activities. "It enables our customers to carry out a detailed audit of their printing costs, to control their fleet and to understand their uses, so that they can implement the most appropriate printing policy, thanks to detailed statistics and reports". It is this analysis that helps identify potential savings and optimise management and security.

Once the solution has been installed and deployed on the printers, it can be used to reduce waste and cut costs by implementing a printing policy. Promoting the use of black and white, encouraging double-sided printing or setting up a secure print release system (using a code, badge, etc.) these are all ways of optimising the use of resources. Companies can then change their employees' habits by using tools to communicate better, raise awareness of more responsible printing and automatically reduce waste and their environmental impact.

"Over and above the savings, we have seen a high level of support from our teams when Watchdoc is installed. Everyone is aware of the importance of limiting their environmental impact, and Watchdoc is a particularly effective tool for reducing waste and raising staff awareness of the need to print more sensibly.”

A concrete example?

"Recently, a customer was able to reduce the number of pages printed by 40% thanks to its printing policy, while its workforce increased by 40% at the same time! Obviously, each case is specific and the results vary". This customer, in the transport sector, saw their double-sided printing rate increase from 30% to 39% and the colour volume reduced by 23%. Its environmental footprint has been reduced.

Simplicity and efficiency

"The subject of print management is complex and specific to each company. And they no longer wish to be burdened with the constraints associated with it ". In terms of administration, Watchdoc simplifies and streamlines print management, freeing IT teams from as many constraints as possible and saving time on deployment. Security is a key concern for businesses, and Doxense attaches particular importance to it in its developments. Watchdoc provides a high level of security by acting at different levels: user workstations, servers, the printing media themselves and, of course, the software.

It also meets the requirements of the RGPD by making user data anonymous and preserving the confidentiality of documents, thanks in particular to secure document release. A white paper dedicated to securing printing sys is available on the www.doxense.com website.

As far as users are concerned, everything is designed to be as transparent as possible. They can print wherever and whenever they want without having to take any action or settings.

“This helps save overall time for IT teams who should be able to concentrate on something other than responding to requests for print queue installations, for example. And to free businesses from constraints as much as possible, Doxense’s support makes the difference. “In fact, we are renowned and recognized for the ultra-customisation of our solutions.”

Dynamic development

"In the very short term, our software is evolving to provide even greater security, simplicity, automation and mobility. In its new version and with a redesigned architecture, Watchdoc will provide greater centralisation, greatly simplifying management and deployment for remote sites. The emphasis is also on the high availability of systems and documents.

Beyond the continuous improvement of its software and its adaptations, Doxense's aim is to enable companies of all sizes to free themselves from the constraints of document management in general. The company's growth will also be international, thanks to its new German partner Bechtle, which will distribute Watchdoc.

And thanks to its financial partners, who recently renewed their confidence, Doxense will be able to accelerate its growth by recruiting new employees. "Print, breathe! Doxense frees your company from the constraints of print management".

This content was produced in partnership with SCP. The BFM Business editorial team was not involved in the production of this content.

This is an article translated from French media by BFMTV.

Here is the article

The documentation site has been updated!

Videos on doc.doxense.com

To simplify your use of Doxense tools, we now offer videos on our documentation site : doc.doxense.com.

In the vertical menu of the website, you can now go to the "Videos" section.

This category will give you access to a range of tutorials produced to make it easier for you to use Doxense solutions.

One tutorial is already available!

Screenshot | "Videos" section on the documentation website

Go to the "Videos" section

Our first tutorial

This tutorial has been produced to help you to create a WES and deploy it on a single device.

In this example we have used a Konica Minolta multifunction device, but this tutorial is applicable to all brands of multifunction machine.

Don't worry, new tutorials will be available soon!

Notre chaîne YouTube

New version (betatest) : Watchdoc V6

Automation, multisite, mobility : Time saving !

We are pleased to announce the release of a Beta version for a major update of Watchdoc ! It will save valuable time for both the system administrator and the end user.

On the administration side, it is now possible to automate the installation of print queues and to easily manage remote sites. The high availability of the documents makes printing possible even if the servers are down in a completely transparent way for the end user and without the intervention of the administrator.

On the user side, the new Watchdoc Client installed on the user’s workstation will allow the user to easily find and update printers in the vicinity, regardless of the site they are at.

Our new Watchdoc V6 version is finally available for betatesting !

It will save our customers, from the system administrator to the end user, valuable time.
Discover the main features:

1. Automation of the installation

V6 simplifies the end-to-end printer installation process by automating it to save time.
Our Plug and Print feature allows you to detect devices on the network. With the driver store you can centrally reference all drivers and printer models.
Simply create or duplicate printer templates and Plug and Print will automatically create print queues when a new printer is detected.
For the end-user, the major innovation is the Watchdoc Client interface that can be installed on the user’s workstation. It allows them to monitor their environmental impact and to access nearby printers with one click. Allowing them to install, update or delete them. Even better: by setting up a universal queue, the Watchdoc Client allows him to print on the nearest printer without any further action on their part.

2. Multisite : centralized deployment

With V6, the management of remote sites is greatly simplified!
From a single interface, you can now manage deployment on all your sites.
By defining the tree structure of your different sites, you can assign a print queue to a location.
The end user can simply find the printers according to the site where they are located.

3. Mobility

The new version of Watchdoc is inherently more mobile.
Watchdoc Client allows users to select nearby printers no matter where they are located.
Also available through a new mobile application, users can print wherever they are, even without access to their computer.

4. High availability of documents

Watchdoc allows you to automate the high availability of prints.
Server failure? No problem: another server will take over!
And if unfortunately the failure is widespread, your users will still be able to print live.

Doxense Product offering is rewarded by the research/testing organization Keypoint Intelligence.

“Doxense Watchdoc is an excellent enterprise print management system with very graphical user and administrator web interfaces and lots of real-time usage statistics. » KeyPoint intelligence

It was in October 2021 that our two flagship solutions Watchdoc and Focalist have received two Buyers Lab (BLI) Pick Awards from Keypoint Intelligence.

These prizes were awarded by the Buyers lab, a leading testing laboratory in the field of digital imaging equipment completely independent in the testing process and in its subsequent reports.

Our two flagship solutions Watchdoc, print management software, and Focalist, a fleet and printing system management tool, have received two Buyers Lab (BLI) Pick Awards from Keypoint Intelligence.

Press release

THE WATCHDOC SOLUTION

You don't know Watchdoc yet ?

Doxense Watchdoc is a vendor-agnostic output management solution that enables businesses to secure, track and regulate print operations, reduce and recuperate print-related costs, and increase worker productivity. Businesses can use the environmental data and rules-based print policies to modify user behaviour to encourage more environmentally friendly print habits.

Latest features include WESphone, which is a web application designed for mobile device use, WEScan, which lets users route scans to an email inbox or a scan workflow, and Plug and Print Portal, which eases the administration of a large number of print queues. The latest version of Watchdoc is available as a server-based solution or a hybrid (cloud and server) solution..

Here is the analysis of Keypoint Intelligence

Keypoint Intelligence recognizes Watchdoc as a product with a high level of compatibility with manufacturers of printing systems. Watchdoc is a comprehensive statistical tool, that is easy for the user to use and which enables printing to be managed on a sustainable basis, thanks to savings in paper and energy consumption. With a high level of security and equipped with the latest technologies to support the digital transformation of the most demanding companies (mobility, digitalization, cloud printing).

The main benefits :

BROAD DEVICE SUPPORT
INCREASED BUSINESS EFFICIENCY
ENHANCED DOCUMENT SECURITY
EASE OF ADMINISTRATION
MINIMIZE PRINT COSTS
EASY MOBILE PRINTING

THE FOCALIST SOLUTION

You don't know Focalist yet ?

Doxense Focalist is a cloud MPS solution that provides essential features for service providers, such as the presentation of meter readings, consumables levels and device information. It also allows dealers to set up contracts and use billing information to charge and invoice customers. Dealers can view usage statistics and export reports on a variety of parameters, such as billing, counters, and consumables inventory.

Here is the analysis of Keypoint Intelligence

Focalist, a cloud-based print management solution, has been awarded by Keypoint Intelligence for its ease of use and its ability to provide the essential and robust functions that a customer has the right to expect from an editor such as Doxense: both for equipment which is connected by network or by USB, print system fleet management, alert tracking, consumable level and order tracking, reporting, invoicing, etc.

The main benefits :

SAVES TIME AND INCREASES PRODUCTIVITY
ACCESS ANYWEHERE
REDUCES IT COSTS
ENABLES PROACTIVE CUSTOMER SERVICE
MINIMAL CUSTOMER INTRUSION

Receive the full report

The report contains details of Keypoint Intelligence’s analysis of our Watchdoc and Focalist software awarded by Buyers Lab.

Access to the full report

Watchdoc is Chrome Enterprise Recommended !

Watchdoc est recommandé !

Doxense announces Watchdoc Universal Print for Chrome extension and integrates Google’s Chrome Enterprise Recommended program. Users of Chromebooks or systems using Chrome browsers can now take advantage of the power and intelligence of Watchdoc to better print, more securely and more responsibly.

What is Chrome Enterprise Recommended ?

Chrome Enterprise Recommended is Google’s partner program that identifies optimized third party solutions to be used into the Chrome OS space.

WATCHDOC UNIVERSAL PRINT FOR CHROME

An efficient and smooth printing path for Chrome device users !

The Chrome Enterprise Recommended badge has been delivered for Watchdoc Universal Print for Chrome (WUP for Chrome). It indicates that Doxense has worked seamlessly with Google to ensure the highest level of Watchdoc technical compatibility and a smooth integration into the Chrome OS. It also means it meets the highest performance standards and is easy to adopt.

Thanks to the WUP for Chrome, it has never been that easy for users to print smoothly and securely from their Chrome devices.

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And it's Watchdoc : the best of print management capabilities

WUP for Chrome allow users to print easily from any Chrome browser. It also allow them to take benefits from all Watchdoc advanced and powerful Print Management features : on demand printing, secure printing, printing rules, statistics, print reports, etc.

Learn more

Les questions fréquentes

Can we say Watchdoc Universal Print for Chrome is a print driver for Chrome ?

As an extension for Chrome OS, Watchdoc Universal Print for Chrome allows users to print from a Chrome device but also to take benefits from Watchdoc rich print management features. Watchdoc Universal Print for Chrome provides similar print service to a print driver but, as part of Chrome platform, it’s to be named an extension.

What’s the cost for Watchdoc Universal Print for Chrome ?

It’s a free extension to Watchdoc Print Management system that enables printing from Chrome devices.

Where can I get it from ?

Watchdoc Universal Print for Chrome can be downloaded for free from the Chrome Web Store. Upon request, Doxense can also help you with the Watchdoc Universal Print for Chrome roll-out.

2020 features : Savings Calculator

The Savings estimator, launched in Watchdoc 5.3, is being refreshed in the release 5.4 of Watchdoc. It is now named « Advanced Savings Calculator » and comes with an additional user friendly and easier to use « Savings Calculator ».

The Savings Calculator offers a centralized and easy way to present cost savings. Smoothly designed, taking into account copies as well as fax outputs, its user interface allows « at a glance » cost reductions capabilities as well as environmental footprint gains while modifying chosen printing settings.

And if you’re among those who were really familiar with the previous Savings Estimator which was providing an efficient search, nothing changes with the Advanced Savings Calculator. And this is also available with the new Savings Calculator.

2020 feature : WEScan integrated scanning capability

WEScan integrated scanning capability

Scanning your documents directly from the MFP touchscreen and sending them to a mailbox or to a folder in your working environment thanks to the WES (Watchdoc Embedded Service) interface on the printing device, this is what WEScan, the new integrated scanning function of Watchdoc® 5.4, allows* .
Using “scan profiles”, document scan can be performed from the device’s control panel or from a mobile. Go for encouraging digitization rather than printing and thus promoting the long-term storage of documents while reducing the ecological footprint.

* Compatible MFP brands : Konica Minolta, Lexmark and Sharp

Learn more

2020 features : Plug & Print Portal

Plug & Print Portal (P’n’P Portal)

P’n’P (Plug and Print) Portal comes as a new feature of the Watchdoc® Supervision Console (WSC). It helps Printing systems administrators simplifying Print Queues management in large installations. Plug and Print Portal allows easy mass creation and modification of Print Queues.
P’n’P Portal is directly accessible from Watchdoc® (WSC). Administrators can be much more efficient and get real benefits when their company has to manage a huge amount of printing systems

2020 features : Print Client

Thanks to the Print Client, Watchdoc makes printing from a user workstation much more simple and reliable

Simplifying the mass installation of drivers and network printing devices when rolling out large installations
Support for shared user workstations (several users potentially logged on a unique workstation using SSO application)
Securing print flows in case of Print Server failure (automatic redirection of print flows towards an available and 100% functionnal server)

Cloud printing solution support

Watchdoc® 5.4 release includes, from now on, Print Management services connections with the most recent cloud printing ecosystem capabilities.
The upcoming End-of-Life by December 2020 of Google Cloud Print, Fast growing Chrome OS and Chromebooks market shares, and the market demand for Universal Print are among the elements taken into account by this new version of Watchdoc.

Learn more

Tips and tricks for handling the equipment

Dear customers, dear partners,

The crisis linked to Covid-19 forced Doxense to modify its work organization within the framework of the Business Continuity Plan which, we hope, gave you complete satisfaction.
However, our teams have always been operational at your side.

To help you and your customers to resume your activity without health concerns, here are some tips and tricks when handling the equipment:

Communication

You can personalize the equipment's welcome screen (via our embedded solution: WES v.3) with an image containing a prevention message (for example: to encourage users to wash their hands before and after using the equipment)
Avoid handling the equipment's touch screen:

You can recommend that users unlock non-confidential printouts from the Watchdoc "My Account" page
you can set up Watchdoc so that prints are unlocked directly after authentication by badge (contact us if you need more information)
you can also use the WESphone application to release or transform jobs without touching the equipment
Hoping that these tips will contribute to a serene return of all users to their workplace and remaining at your disposal to accompany you in the implementation of your print management, we wish you a good deconfinement.

Your Doxense commercial and technical contacts remain at your disposal.

The Doxense team

Doxense and Sages Informatique formalize their marriage

DOXENSE, publisher of Watchdoc© and Focalist©, specialized solutions in the field of print management and optimization, and Sages Informatique, editor of Zeendoc©, cloud solution for document management, process automation and demateriatlisation, announce their capital alliance.

Press release

Success Story : UNESCO

Success story : UNESCO

"In a few months, we have already reduced our printing budget by 40% without setting up all the features of Watchdoc!"

Read the testimonial

The release of Watchdoc V 5.2 and Focalist next generation

DOXENSE, publisher of Watchdoc© and Focalist©, specialised solutions in the field of print management and optimization, recently announced its alliance with SAGES INFORMATIQUE, publisher of Zeendoc©, a cloud solution for document management, process automation and dematerialization, which will ultimately make the newly created group, a publisher offering a rich range of increasingly innovative software’s.

On February 7th, 2019, Doxense announces the release of Watchdoc V5.2 and Focalist V2 with major innovations to meet the needs of its partners and customers.

Press release

2019 Feature : The Savings Estimator

One of Doxense customers’ main motivations for choosing Watchdoc® is its ability to generate substantial savings. Indeed, its reports and statistical reports are valuable analytical tools to help administrators optimize their resources related to printing and management control. Even the Purchasing departments may use it, so they can anticipate and monitor their budgets.

From now on, our customers will now be able to estimate the savings that they could achieve thanks to the application of a specific printing policy based on their existing data. This will be enough to apply tariffs and criteria of transformation of spools (simple print jobs) and to measure the gains they could potentially achieve.

Of course, the best printing policy will be one that saves money whilst providing a quality of service and availability of print media to the users. This simulator therefore makes it possible to make the judicious and efficient choices.

Just update your Watchdoc license to benefit from this new feature for free !

2019 feature : The report Communicator

For many years, Watchdoc® has been known for its advanced reporting capabilities.

At the request of its customers, Doxense integrates in this new version an automatic report communicator. It has never been easier to advise users about their print activity. The Report Communicator displays the report in an email so that the user can access the data directly without having to open an attached file, data including the details of the files printed last month, the type (monochrome or colour), the mode (simplex or duplex) as well as the economic and ecological impact for the company. And to make it even more appealing, the reports can be customized to your company colours.

Because regular communication contributes largely to the generation of savings. Doxense makes every effort to facilitate its implementation which is good for the company, and good for the planet.

Integrated within Watchdoc 5.3, this new feature complements the WRS (Watchdoc Reporting Services) option for reporting on print activity.

All you need to do is update your Watchdoc license to receive it

Here at Doxense we always try to encourage Watchdoc® users to be even more eco-responsible!